TERMS AND CONDITIONS
ARTICLE 1 : OBJECT
The following General Conditions of Sale are made to inform any natural or legal person about the conditions and modalities under which the e-shop from the website www.sylvieperaud.com sells and delivers its products.
Any order placed on this website means the agreement to these conditions.
The offers and prices on www.sylvieperaud.com are valid as long as there are visible on the website and as long as supplies are available. They apply to any order placed on the website www.sylvieperaud.com.
The applicable GCS are those in force the day of validation of the order.
ARTICLE 2 : PROPERTY
In accordance with the provisions in force regarding intellectual property, every creation (including images, texts and logos) used on or incorporated into the website www.sylvieperaud.com may not be copied, reproduced, used without the prior written consent of the author, to whom they remain the exclusive property.
ARTICLE 3 : PRODUCTS
All jewels shown are created and hand-made by Sylvie Peraud. Every creation is unique. The colors of the picture can significantly vary depending on the buyer’s screen settings. Sylvie Peraud could not be held responsible for any accident or damage which could intervene in the use of the sold articles.
In the event of unavailability of the ordered product due to an error in the stock inventory, the customer will be informed as quickly as possible and will be able to cancel their order. They will then be able to ask for a refund of the amount paid.
ARTICLE 4 : PRICES
The prices are indicated in Euros including VAT, without the delivery fees and any import duties that may apply.
According to the article 293 B of the French CGI, the sold products are not subject to VAT.
All the orders wherever they originate from are payable in Euros.
Sylvie Peraud reserves the right to modify the prices at any given time but commits to applying the prices in force when the customer’s order was entered. If the delivery is not within the European Union, the custom charges and relating formalities remain the responsibility of the buyer.
ARTICLE 5 : ORDERS
The orders placed on the website www.sylvieperaud.com are subject to several steps, by validating your order, you agree to the entirety of these General Terms of Conditions of Sale made available on the website, and acknowledge to have fully read and understood them. Its implementation can therefore not be questioned except in case of a cancellation within 14 days from the date you received the products.
ARTICLE 6 : PAYMENT
The payment of your purchases can be carried out by different ways including online payment: By Paypal : To use this method of payment, the buyer must have or open an account on Paypal. In case of payment using Paypal, the general conditions of use of Paypal apply.
Payment must be made in full at the time of ordering.
ARTICLE 7 : RIGHT OF WITHDRAWAL
In application of the French Consumer Code, the customer has 14 days from the date of receipt of their order to return any article which would not be convenient for them, in its package and original condition, and ask for an exchange or refund without incurring any penalty other than the cost of returning the article. You must contact beforehand Sylvie Peraud by email (email@example.com) to inform her of the product return.
The tutorials are not submitted to this right of withdrawal and can therefore not be reimburse or exchanged.
ARTICLE 8 : DELIVERY, DELIVERY FEES AND DELIVERY TIMES
Save any provisions to the contrary, the delivery is made to the address indicated when the order was passed. Delivery fees are applied and may vary according to the weight of the package as well of the country of delivery. The delivery times may vary between 2 and 10 working days once the order validation has been made, according to the availability of products in inventory.
These delays are only presented for information purpose and the overtaking of delivery deadlines cannot establish an acceptable cause for cancellation, reduction of the price paid by the buyer, compensation for damage, as long as the buyers receives his order within 30 days after the validation of his order. The delivery deadline is calculated once the order payment has been validated. To this deadline must be added the delivery delay of the carrier (La Poste). Sylvie Peraud could not be held responsible of any delays or loss of order; If an order was to be lost, an investigation would be conducted at La Poste and the unavailability procedure would be implemented for the buyer.
ARTICLE 9 : PERSONAL DATA PROTECTION
According to the law on information technology and freedom of January 6th, 1978, the client may exercise his right of access, opposition, correction and deletion of the information related to him. To exercise this right, you only need to write an email via the “Contact” section or a letter to the address mentioned in article 11. Sylvie Peraud commits to using the information you provide her with only for the processing of your order and to communicate information about the shop to you.
ARTICLE 10: RESPONSIBILITY
All products offered on www.sylvieperaud.com are legally conform to French laws and applicable standards. The responsibility of Sylvie Peraud could not be held liable for any non-compliance to the laws in the country where the products is delivered (for instance, in case of interdiction of a product). The buyer is entitled to contact the local authorities to check the possibility of import of use of the products or services you are willing to buy.
Sylvie Peraud could not be held responsible of the non-execution of the contract in case of stock shortage or unavailability of a product, of force majeure, of perturbation or partial or complete strike of the post services or means of communication : internet and e-shop, flood, fire.
The seller can not be held responsible if in the event of the client’s absence at the time of delivery and/or if the client (or his designated representative) collected his package lately or did not collect his products from the carrier after the latter issued a non-delivery notice to the client.
In the event of the non-delivery of an order or of part of an order, you have 2 months total (from the moment the order leaves our workshop) to contact us, after which, we will not accept any complaint.
ARTICLE 11 : CONTACT DETAILS
Sylvie Peraud – 6 Rue du Val – 78126 Aulnay sur Mauldre – France
SIRET: 479 864 472 00010